RANDSTAD USA Customer Operations Specialist in West Chester, PA

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Randstad is currently seeking a process-driven and analytical professional on behalf of our client in West Chester to support their sales organization during a temporary leave of absence. In this role, you will act as a vital link between sales, finance, and logistics, ensuring that order management and account support are handled with precision and speed. You will be responsible for overseeing the daily operations of approximately 30 accounts, troubleshoo
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  • Order Management: Manage the complete order-to-cash process, ensuring accurate data entry, pricing, and timely fulfillment.
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  • Data & Reporting: Utilize Power BI and Excel to track key performance metrics, such as order cycle times and fill rates.
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  • Cross-Functional Liaison: Partner with the supply chain and warehouse teams to provide realistic shipping updates and resolve inventory discrepancies.
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  • Process Optimization: Identify ways to streamline the sales-to-delivery pipeline and maintain clear documentation for all support workflows.
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[ "Experience
  • Experienced
  • 3 years
Education
  • High School (required)
  • " ]
    Randstad is currently seeking a process-driven and analytical professional on behalf of our client in West Chester to support their sales organization during a temporary leave of absence. In this role, you will act as a vital link between sales, finance, and logistics, ensuring that order management and account support are handled with precision and speed. You will be responsible for overseeing the daily operations of approximately 30 accounts, troubleshoo[ "\n\t. Order Management: Manage the complete order-to-cash process, ensuring accurate data entry, pricing, and timely fulfillment.\n\t. Data & Reporting: Utilize Power BI and Excel to track key performance metrics, such as order cycle times and fill rates.\n\t. Cross-Functional Liaison: Partner with the supply chain and warehouse teams to provide realistic shipping updates and resolve inventory discrepancies.\n\t. Process Optimization: Identify ways to streamline the sales-to-delivery pipeline and maintain clear documentation for all support workflows.\n\n" ][ "Experience. Experienced 3 years. Education. High School (required)" ]
    search terms: Operations Specialist+Operations
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