Be part of the opening team at Hershey Social Restaurant Bar, downtown Hershey’s newest restaurant and bar. Located near the iconic intersection of Cocoa and Chocolate Avenue, Hershey Social features bold flavors, signature cocktails, and over-the-top desserts inspired by Hershey’s chocolate roots.

This position is responsible for anticipating and providing for guests' needs in the timely service of their dining experience. This role will also train new servers (including assisting with the development of training materials), provide on-the-spot coaching once training is complete, and uphold brand standards with the rest of serving staff. Help with supervisory shifts.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Provide excellent guest service by engaging with customers in a friendly manner while anticipating their needs. Take food and drink orders from customers accurately and with a positive attitude. -

• Maintain knowledge of the food and beverage menu, in order to answer guest questions and make recommendations as needed. -

• Monitor assigned tables and check in on guests to ensure tables are enjoying their meals. Take action to correct any problems as needed. -

• Adhere to all alcohol rules and guidelines in accordance with RAMP to ensure a safe and enjoyable experience for our guests. -

• Maintain dining room cleanliness, table manicuring, and overall dining room housekeeping. Perform side work, set up, and closing duties. -

• Train newly hired service staff on brand standards, menus, and safe service of alcohol while demonstrating the core values of the company and sharing the expectations of the team. -

• Assist service manager with maintaining and updating all service training material. -

• Ensure service staff are maintaining brand standards by providing consistent on-the-spot coaching. -

• Work within the Department of Agriculture Regulations to ensure food safety is being met. Identify potential issues before they reach the customer. -

• Complete payment of all guest checks and finalize all financial transactions. Hold a manager card to assist with discounts while following all discount procedures. -

• Perform other duties as assigned.

Qualifications:

• Minimum of 2 years of related experience.

• Industry Experience - Food & Beverage

• 18 years of age or older.

• Post-Employment - RAMP certification within 30 days of hire.

Knowledge, Skills, and Abilities:

• Proficient working with details on a daily basis for prolonged periods of time.

• Strong interpersonal and communication skills.

• Embody Hershey Entertainment & Resorts company core values: Devoted to the Legacy, Selfless Spirit of Services, Team Focused, and Respectful of Others.

Job Demands:

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (>33%)

• Reaching Forward Frequent (34-66%)

• Climbing Stairs Occasional (>33%) (ft maximum height)

• Lifting Frequent (34-66%) (lbs maximum weight)

• Reaching Overhead Frequent (34-66%)

• Finger Dexterity Constant (<67%)

• Hand/Eye Coordination Constant (<67%)

• Stooping Frequent (34-66%)

• Bending Frequent (34-66%)

• Sitting Occasional (>33%)

• Standing Constant (<67%)

• Walking Constant (<67%)

• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

• This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

• Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

• The position is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gasses, or poor ventilation.

• The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

• The position is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

• The position is subject to both environmental conditions. Activities occur inside and outside.

• The position is subject to outside environmental conditions. No effective protection from the weather.

• The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.

Provide excellent guest service by engaging with customers in a friendly manner while anticipating their needs. Take food and drink orders from customers accurately and with a positive attitude. - Maintain knowledge of the food and beverage menu, in order to answer guest questions and make recommendations as needed. - Monitor assigned tables and check in on guests to ensure tables are enjoying their meals. Take action to correct any problems as needed. - Adhere to all alcohol rules and guidelines in accordance with RAMP to ensure a safe and enjoyable experience for our guests. - Maintain dining room cleanliness, table manicuring, and overall dining room housekeeping. Perform side work, set up, and closing duties. - Train newly hired service staff on brand standards, menus, and safe service of alcohol while demonstrating the core values of the company and sharing the expectations of the team. - Assist service manager with maintaining and updating all service training material. - Ensure service staff are maintaining brand standards by providing consistent on-the-spot coaching. - Work within the Department of Agriculture Regulations to ensure food safety is being met. Identify potential issues before they reach the customer. - Complete payment of all guest checks and finalize all financial transactions. Hold a manager card to assist with discounts while following all discount procedures. - Perform other duties as assigned. Qualifications: Minimum of 2 years of related experience. Industry Experience - Food & Beverage 18 years of age or older. Post-Employment - RAMP certification within 30 days of hire. Knowledge, Skills, and Abilities: Proficient working with details on a daily basis for prolonged periods of time. Strong interpersonal and communication skills. Embody Hershey Entertainment & Resorts company core values: Devoted to the Legacy, Selfless Spirit of Services, Team Focused, and Respectful of Others.

search terms: Captain+Server